When I was in my early twenties, I was away at college and I began my first serious romantic relationship. The relationship seemed good in the beginning as most romances are, however it became extremely painful for me as time went on. The struggle I went through at this time in my life actually planted seeds for the ideas that I now teach thousands of couples about having a Customer Service Counter for your significant other.™ The guy I was with at the time was so defensive and so prideful! Let’s just say – I kept trying to file complaints at the Relationship Repair Counter™, but I kept wandering around for days looking for it (because he did not have one). Eventually, I would get exasperated and just start saying my complaint out loud, and before I know it he would he would sneak up behind me and metaphorically kick me right in the tail behind. Every doggone time, I was filing my valid complaint, and I would end up having the wind knocked right out of me! Now, I know that many people can relate to this, right? You have tried filing a complaint with a prideful person, and somehow pretty soon they have the complaint turned back on you! And it turns out that you end up feeling far more angry and upset about the person’s response than you were about your original complaint in the first place! I will tell you that at this time in my life, I had not figured out that my passion was going to be teaching people how to have a Customer Service Counter for their significant other.™ I just knew that I was really sore and that I was sick and tired of getting mentally beat up whenever I wanted to fix a relationship problem! Eventually, I ditched the guy with the nonexistent Relationship Repair Counter™ and moved on. But sometimes I think about, if I had not had that painful relationship – if I had not experienced how helpless and devalued you feel when you are not able to get your relationship complaints serviced – would I truly know how to help couples in this really deep way? Would I know how to guide single people in their dating life, in choosing a life partner? Even this difficult and failed relationship which really knocked me down, well you know There is something about our challenges, that with faith and hard work, God can take our suffering and turn it into something to rejoice about!